441: The Big City Pour W/ Heather Korte Private Club Radio Show podcast

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441: The Big City Pour w/ Heather Korte

6d ago 47:29

اشتراک گذاری

MP3•خانه قسمت

After a devastating fire reduced Oakley Country Club's clubhouse to the studs, General Manager Heather Corti demonstrates remarkable leadership by keeping her club operations and member engagement thriving through creative solutions and community support.
• Electrical fire in a storage closet led to extensive water and smoke damage throughout the entire three-story clubhouse
• Neighboring clubs in the New England chapter stepped up to host Oakley's events, including their winter gala and employee holiday party
• Creative solutions include transforming their pool area with a tent next to their tiki bar into an adult-forward "cantina" dining experience
• Planning alternative member experiences like Easter celebrations by the pool and a pre-Mother's Day flower market
• Leveraging community partnerships for off-site fitness classes and other member activities
• Background in luxury hospitality provided valuable experience in personalization and adaptability during crisis
• Strong member loyalty stems from multi-generational ties to the club and transparent communication
• Projecting phased reopening with cosmetic repairs completed by May and full reconstruction by late fall or early winter
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فصل ها

1. Welcome to Private Club Radio (00:00:00)

2. Clubhouse Fire: Oakley's Disaster (00:02:49)

3. Creative Pivots and Community Support (00:06:19)

4. Hospitality Background and Big City Pour (00:12:34)

5. Art Museum to Private Clubs (00:23:51)

6. Wine Knowledge and Memorable Pours (00:38:11)

7. Episode Wrap and Closing Thoughts (00:48:39)

446 قسمت

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